Frequently Asked Questions
What are the shipping options available?
Enjoy free standard shipping for orders totaling $35 or more, with delivery times ranging from 1 to 3 business days. We utilize USPS Priority Mail for all shipments to ensure prompt and reliable delivery. You can choose a preferred carrier at checkout.
Where do you ship from?
All orders are shipped from our facility in Ontario, California. We take pride in dispatching our products from a centralized location to ensure efficient and timely deliveries.
Do you accept returns or exchanges?
Unfortunately, due to food safety regulations, we are unable to accept returns or exchanges. However, if an error was made on our part, please contact us at support@coolmomsprinkles.com or chat with us on our website, and we will promptly address the issue. Our goal is for all customers to be 100% satisfied with their purchases.
Do you offer international shipping?
Yes, we do offer international shipping. Please check our shipping options during the checkout process for rates and estimated delivery times.
Need your order sooner?
For the fastest delivery speed, we recommend placing your order on Amazon. This ensures expedited processing and delivery, meeting your urgent needs.
At Cool Mom Sprinkles, we are committed to providing a seamless shopping experience and top-notch customer satisfaction. If you have any further questions or concerns, feel free to reach out to us at info@coolmomsprinkles.com. Your joy in using our products is our utmost priority.